Refund policy

We want you to love what you ordered. If you don't, you have 14 days from the day your order is delivered to request a return or exchange.

Returns & Exchanges

• Items must be unworn, in their original condition, and in the TABAT box they arrived in.

• To start a return or size exchange, email info@tabatjewelers.com with your order number. We'll send you a prepaid return label and instructions.

• Exchanges for a different size are free. For returns, your refund will be issued to your original payment method within 5–7 business days after we receive the item.

• Items sent back without contacting us first cannot be accepted.

Damaged, Defective, or Incorrect Items

Please look over your order when it arrives. If anything arrives damaged, defective, or isn't what you ordered, email us right away and we'll make it right.

Our One-Year Workmanship Promise

If a stone loosens, a clasp fails, or a setting has a manufacturing fault within one year of normal wear, we'll repair or replace the piece. This does not cover loss, accidental damage, or normal wear to plating.

Non-Returnable Items

Personalized or custom pieces, as well as items returned worn or without their original box, cannot be returned.

Questions about a return? Email info@tabatjewelers.com.